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Before you submit a bug report, please try rebooting your device by holding down the sleep button for 2 seconds and then powering down with the red slider.
This usually fixes any weirdness that you might be experiencing and doesn't just apply to 10 Pin Shuffle, but any App that's giving you problems. Rebooting usually does the trick!
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| Frequently Asked Questions ..... |
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How do I report a bug in 10 Pin Shuffle ?
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How do I upgrade to the latest version of 10 Pin Shuffle ?
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I've upgraded my device to iPhone OS4 and 10 Pin Shuffle won't start anymore.
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How do I re-install 10 Pin Shuffle ?
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How do I play music from my iTunes music library while playing 10 Pin Shuffle ?
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| How do I upgrade to the latest version of 10 Pin Shuffle ? |
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To check to see if you have the latest version of 10 Pin Shuffle installed on your
device, choose the App Store icon on your iPhone or iPod Touch's home page: |
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Then press the Updates button in the bottom right hand corner of the App Store screen.
The icon will display a number in a red circle if an update is available for any of your installed Apps:
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| I've upgraded my device to iPhone OS4 and 10 Pin Shuffle won't start anymore. |
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10 Pin Shuffle is fully compatible with Apple's new iPhone 4 and the OS4 upgrade. However, for some reason, if you upgrade your iPod touch or iPhone 3GS to
OS4 then 10 Pin Shuffle won't get past the loading screen. To fix this, simply "Buy" the game again directly from your device and re-download it over the top of
the existing version. The game will then work again and as long as you didn't delete the original non-working copy, your settings and statistics will remain intact.
As long as you use the same iTunes account as you did when you first bought 10 Pin Shuffle, Apple won't charge you when you "Buy" it again.
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| How do I re-install 10 Pin Shuffle ? |
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You should only attempt to completely re-install 10 Pin Shuffle if you're having a serious problem that makes it unplayable such as it constantly
returning to the iPhone's home page every time you launch.
To re-install, you first have to delete the App which means you'll lose your bowling statistics.
To delete the App, touch the 10 Pin Shuffle icon on the iPhone's home page
for 2 seconds. All the icons will start wobbling and an X will appear on the 10 Pin Shuffle icon. Touch the X to delete the game from your device.
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Once you have deleted the 10 Pin Shuffle App from your device, go to the App Store on your iPhone or iPod Touch, choose the Search icon and then
type 10 Pin Shuffle into the search box. Touch the $3.99 button at the top of the 10 Pin Shuffle page and Buy the application again.
If you have more than one iTunes account then make sure you login with the same account that you originally bought this game with.
Once you've entered your iTunes account information, a message will appear that says "You have already purchased this item. To download it again
for free, select OK" If you find you're charged again then please contact iTunes support for a refund. |
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| How do I play music from my iTunes music library while playing 10 Pin Shuffle ? |
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To listen to music while playing 10 Pin Shuffle, you should first quit out of the App, then start your music play list in the normal way. Then start the
10 Pin Shuffle App again and start a game. Your music will play uninterrupted in the background. You will still hear the game's sound effects while
music is playing and you can adjust the volume of the sound effects or turn them off completely by selecting Settings from the game's main menu.
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